Refund policy

Return and Refund Policy

Effective Date: 03/25/2024

Welcome to DAPrDAN's Online Store! We strive to provide the best service and products to our customers. This Return Refund Policy outlines the and conditions for returns and refunds of items purchased from our online store.

Clothing & Accessories

Eligibility for Returns:

Items must be returned within 30 days of purchase. Items must be unused, unwashed, and in their original condition with all tags attached. Proof of purchase is required for all returns.

Process:

1. Visit our self-serve returns portal: DAPrDAN Returns.

2. Follow the instructions to initiate a return.

3. Pack the items securely and include the return form.

4. Ship the package to the address provided in the return instructions.

Refunds:

Once we receive and inspect the returned items, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.

Local Services

Eligibility for Refunds:

Service cancellations must be made at least 24 hours before the scheduled service time. Refunds are not available for services already rendered.

Process:

1. Contact our customer service team at service@daprdan.com to request a cancellation.

2. Provide your order number and reason for cancellation.

3. Our team will process your request and issue a refund if eligible.

Refunds:

Refunds for eligible cancellations will be processed within 7-10 business days. Refunds will be issued to the original payment method.

Items Purchased as Gifts

Eligibility for Returns:

Gift items can be returned within 30 days of purchase. Items must be unused, unwashed, and in their original condition with all tags attached. Proof of purchase is required for all returns.

Process:

1. Visit our self-serve returns portal: DAPrDAN Returns.

2. Follow the instructions to initiate a return.

3. Pack the items securely and include the return form.

4. Ship the package to the address provided in the return instructions.

Refunds:

Once we receive and inspect the returned items, we will process your refund. Refunds for gift items will be issued as store credit.

Gift Certificates

Eligibility for Refunds:

Gift certificates are non-refundable and cannot be exchanged for cash. Gift certificates can be used for any purchase on our online store.

Process:

1. To use a gift certificate, enter the code at checkout.

2. The value of the gift certificate will be applied to your order total.

Refunds:

No refunds are available for gift certificates.

Contact Us

If you have any questions or need assistance with your return or refund, please contact our customer service team at service@daprdan.com or call us at (425) 659-3009.

Thank you for shopping with DAPrDAN.